Intensive In-Home clients are children and adolescents aged 4 through 21.  Through the IIH program our clients are able to identify triggers and cues leading to problem behavior.  Our Qualified Mental Health Professionals will employ activities and interventions to redirect negative feelings to productive thoughts and more desirable behaviors.  Clients will learn to better communicate with peers and family and learn how to build healthy relationships.

Family members play an integral roll in the Intensive In-Home program.  Parents/ Guardians are involved in the treatment process and partake in therapeutic treatment activities through family therapy sessions.  Parent/ Guardians are offered support and training in effective strategies to manage clients with behavioral issues.  Family members are often able to identify negative relationships in the clients life and focus on promoting positive ones. 

IIH functions as a collaborative team as parents/ guardians and the client work with our qualified mental health professionals and a licensed therapist to identify negative influences in thoughts and behavior as well as to manage the person centered plan and treatment.  QMHP's, family, and the client have scheduled meetings to track progress and make a plan for treatment to address underlying issues and promote improvement in behavior.   These sessions include weekly individual therapy, weekly family therapy, skill building, direct interventions, and community outreach.

Mental Health Skill Building (MHSS)

DD Group Home

Our group home provides 24 hour care, 7 days a week to ensure the health and safety of each client we serve.  We work with the client, his or her family, and caseworkers to provide the best possible outcome for the clients day to day life.  An assessment is done to determine the goals of each client through the development of an Individual Service Plan (ISP).  Formal objectives are identified and documented in the ISP.  Each objective will have a specific training plan which specifies the method of instruction, materials utilized and schedule to assist the client with meeting their goal.  The training plan will also include the means for measuring the individual’s progress toward achieving established objective and goals. 

Group home staff consist of Direct Support Professionals (DSP's) that are trained to provide a broad array of services to promote physical, emotional and mental well being of each member.  Our trained DSP's assist in the following areas:  Managing medical and counseling appointments, medication management, ISP/ Behavior Treatment Plan (if applicable) goal achievement, transportation as outlined by the ISP, cultural diversity, personal care assistance, social skills and problem solving skill development.

Clients must have a DD Medicaid Waiver to qualify to live in the group home. 

Our Services

Intensive In-Home (IIH)

Outpatient/Crisis Stabilization (For Adults, Children and Adolescents

Families United builds bridges to Family where there is none, and strives to keep family together!


Referrals are accepted from community or agency providers, individuals, parents, physicians, schools, hospitals and self-referrals.

We accept Medicaid, Aetna, Anthem, Molina Care, Optima, and Virginia Premier. 

Our Outpatient/Crisis services will provide direct mental health care to non-hospitalized individuals (ages 4 and up) experiencing an acute crisis of a psychiatric nature at jeopardy of being removed from the home or current living situation.  Our goals is to prevent hospitalization or re-hospitalization; stabilize individuals in psychiatric crisis; and connect them with resources in their community to build a support system, access to ongoing treatment, rehabilitation, and recovery.  Once the individual is stabilized they are able to immediately transition into one of our MHSS or IIH programs.​

Clients must have a qualifying mental health diagnosis; psychotic disorder, major depressive disorder - recurrent, or bipolar disorder or any other serious mental heath disorder that a physician has documented.  Clients must have a need for individualized training in acquiring basic living skills such as; symptom management, adherence to a psychiatric and medication treatment plan, developmental and appropriate use of social skills, and person support system, personal hygiene, food preparation, and money management. ​Clients must have a prior history of any of the following previous psychiatric hospitalization, residential or non residential crisis stabilization, ICT, PCR services or TDO.  Client must have had a prescription for antipsychotic, mood stabilizing, or antidepressant medications within 12 months.

Our Qualified Mental Health Professionals (QMHP's) will utilize therapeutic treatment shown to be successful with identified populations, diagnoses and service needs.  Counseling services assist individuals on: Identifying and resolving social, vocational, intra-personal and interpersonal concerns.  Increasing skills such as problem solving and cognitive skills, healthy coping mechanisms, adaptive behaviors, and knowledge regarding mental illness.  In addition to mental health, our therapy sessions address substance related disorders and other relevant topics that assist in meeting the needs of the individual and support system.  

Mental Health Skill Building promotes increased independence in the individuals home or community based on needs.  QMHP's will serve as the primary coordinators of behavioral health services and will provide individuals with: the skills and resources to maintain stability and independence in their daily community living; Linkage to long-term community support systems; Psychiatric care, additional services, medical services, crisis prevention and intervention services.